To become one of our merchants, you can either complete the online application form here or contact our customer service representative at 2721 0566.

Merchants are required to present the following documents when applying for EPS service.

For Sole Proprietorship / Partnership
– Business Registration Certificate
– Business Registration Office: 1A / 1B Form
– Owner(s)’ Hong Kong Identity Card / Passport
– Company Bank Account Pay-in slip / Statement

For Limited Company
– Business Registration Certificate
– Certificate of Incorporation
– Company Registry: D1 / D2 / AR Form
– Director(s)’ Hong Kong Identity Card / Passport
– Company Bank Account Pay-in slip / Statement
– Minutes of Meeting

Normally, it takes approximately three weeks to process an application.

EPS imposes a daily cut-off time at 7:00pm from Mondays to Fridays (excluding Saturdays and Public Holidays). For transactions approved by the relevant Member Bank before cut-off time, the merchant’s designated bank account will be credited at the end of the same business day. Any transactions approved by a Member Bank after cut-off time will be treated as funds of the following business day. For details, please refer to Merchant Settlement section.

We provide various terminal models to cater your needs and requirements. Click here to view the terminals available.

EPS Company (Hong Kong) Limited is a consortium of 20 major banks in Hong Kong. ATM cards issued by these banks and credit cards with ATM functions are accepted to process EPS transactions. Click here to view the list of our Member Banks.

You can order sales slips by phone. Free delivery can be arranged when you order 10 or more pads (each pad contains around 100 slips). For detail information, please refer to the Information of Ordering Terminal Sales Slips or call Media Courier Co Ltd at 2381 0488.

Mondays – Fridays: 9:00 am to 10:00 pm
Saturdays: 9:00 am to 7:00 pm
Sundays & public holidays: 10:00 am to 7:00 pm

Simply complete the online application form and we will contact you shortly.

We have several designated release schedules annually. Please contact us for more details.

We will credit the funds of successful transactions performed by the cut-off time (Mondays to Fridays 7:00pm, excluding public holidays) on a working day in a lump sum to the merchant’s nominated bank account in Hong Kong on the same day.

We will provide transaction data performed by the cut-off time of each working day to the merchant on the same day by secure electronic data system.

If you want to update contact person information, please click here. For other update, please click here.

All EPS merchants are welcome to join CUP service. For further details, please contact EPS Hotline at 2721 0566. If you are not yet an EPS merchant, please complete the online application form to join us.

If you are applying for EPS service at the same time, it takes approximately three weeks to process applications for both services. If you are already an EPS merchant, the application for CUP service will only take about a week.

CUP service imposes a daily cut-off time at 11:00pm from Mondays to Fridays (excluding Saturdays and Public Holidays). For transactions approved by the relevant Member Bank before cut-off time, the merchant’s designated bank account will be credited at the end of the following business day. Any transactions approved by the Member Bank after cut-off time will be treated as transactions of the following bussiness day. Business days are Mondays to Fridays, excluding Saturday, Sunday, statutory public holiday and the three golden weeks in Mainland China (Chinese New Year Holiday, the 1st week in May and the 1st week in October).

Any credit cards or debit cards bearing the China UnionPay logo can perform CUP transactions through EPS POS terminals.

Please contact EPS Hotline at 2721 0566 for further details.

Simply fill in the online application form and we will contact you shortly.

We have several designated release schedules annually. Please contact us for more details.

We will provide transaction data performed by the cut-off time on a calendar day (including Saturdays, Sundays and Public Holidays) to the merchant on the same calendar day by secure electronic data system.

A bill must contain a barcode in order to proceed with bill payment transaction over-the-counter. Please contact us for more details relating to the barcode issues.

Please complete the online application form, and we will contact you shortly.

Your website (together with the web server) needs to be linked up with our PPS Shop&Buy Internet Payment Gateway.

We will provide you with an instant payment acknowledgement for each online transaction through the PPS Shop&Buy Internet Payment Gateway.

We credit the funds of successful transactions performed by the cut-off time on a working day (Mondays to Fridays 7:00pm, excluding public holidays) in a lump sum to the Merchant’s nominated bank account in Hong Kong on the same day.

EPS Company (Hong Kong) Limited is a consortium of 20 major banks in Hong Kong. All ATM cards issued by these banks and credit cards with ATM functions are accepted to process EPS transactions. Click here to view the list of our Member Banks.

You can pay by EPS at any retail outlet with the EPS sticker and decal displayed.

After you have entered your PIN, a receipt will be printed out from the terminal which shows your transaction details with the word “Accepted” on it. Alternately, you can also check your bank account.

When an EPS transaction is approved, the amount will be deducted instantly from your bank account.

Mondays – Fridays : 9:00 am to 10:00 pm
Saturdays : 9:00 am to 7:00 pm
Sundays & public holidays : 10:00 am to 7:00 pm

You have to set up a PPS Account with an ATM card or a credit card with ATM function at any PPS registration terminal. You have to enter your mobile number, choose a 5-digit PPS Phone Password and an 8-digit PPS Internet Password. Once you have registered your bills by phone or via the Internet, you can enjoy the convenience of PPS right away.

Most ATM cards and credit cards with ATM function can be used for PPS.

Click here or call the PPS Information Hotline 900 00 222 329 to check for terminal locations. Alternatively, you can also obtain the full location list by fax at PPS Hotline 2311 9876.

There are over 900 PPS merchants which cover various industries in Hong Kong. Click here or call the 24-hour PPS Information Hotline 900 00 222 329 for details.

You can bring your ATM card to any PPS registration terminals to retrieve your PPS Account No. and/or change your PPS Phone/Internet Password.

You can bring your new ATM card to any PPS registration terminal, perform the “Open Account” function and choose the same bank account. Our system will then be updated with details of your new ATM card. You may also contact our Hotline 2311 9876 or card issuing bank for details.

No, the PPS account will be invalid.

If a bill is already registered, it cannot be registered again. For details, please call PPS Hotline 2311 9876.

Once a transaction is confirmed, the amount will be deducted instantly from your bank account and it CANNOT be cancelled.

When you are overseas, you can access PPS via IDD simply through a phone, through Internet (at www.ppshk.com) or via PPS on mobile if you have a PPS Internet password.

What are the benefits of using PPS by Internet?
– Once your login, all your registered bills will be displayed at a glance for your easy management. To make a payment, find the merchant to which you want to make payment on the screen and click “Pay”. You do not need to enter any bill numbers as they will be displayed automatically. Furthermore, you can make use of “Bill Nickname”and “Bill Schedule”services to manage your bills with greater ease.

What is “Bill Nickname”?
– To help you identify a bill account, you can define a Bill Nickname when adding your bills. Thus, if you have two or more bills from the same merchant, the assigned Bill Nickname can help you to differentiate the bills easily.

What is “Bill Schedule”?
– You can use “Bill Schedule” service to preset a forward bill payment. The preset payment amount will then be paid to the preset merchant’s bill on the preset payment date.

How do I register a bill?
– Go to “Add Bill” page on the PPS web site and select Merchant by Category/Code/Name, key in bill number, enter one-time password for ^#selected merchants that require two factor authentication, click “Confirm”.

How do I make a payment?
– Select the bill from “Pay Bill” page on the PPS web site, click “Pay” and enter the payment amount and bill type (if any). If you want to pay immediately, verify the payment instruction, click “Pay” and note the Payment Reference Number. If you want to pay later, select a Payment Date and enter your name and email address when you set up for the first time. Click “Proceed” and note the Scheduled Payment Reference Number.Note: One-time password is required for first-time bill payment which already registered by phone.

How do I delete a registered bill?
– Go to “Delete Bill” page on the PPS web site, choose the bill you want to delete and click “Delete”.

* Note that if you delete a registered bill, its payment history and any outstanding scheduled payment will also be deleted automatically.

^#For selected merchants including Banking & Credit Card Services, Securities Broker.

Any credit cards or debit cards bearing the China UnionPay logo can perform CUP transactions through EPS POS terminals.

You can use CUP service at any retail outlet with the China UnionPay sticker and decal displayed.

When you have entered your PIN, a receipt will be printed out from the terminal which shows your transaction details with the word ‘Accepted’. You must sign on the receipt for signature verification.

For EPS CUP service, please call EPS Hotline at 2721 0566. For enquiries regarding CUP cards, please contact your CUP card issuing bank.

Yes, you need to bring the hardcopy bill with printed barcode to settle a payment.

Sorry, a bill must contain a barcode in order to proceed with bill payment transaction.

You can contact the merchant directly to acquire a valid statement.

It depends on the respective merchant, please refer to the merchant’s bill statement or contact the merchant directly.

New merchants are continuously being added. For details, please see Merchant List of Over-the-counter Bill Payment Service posted on Circle K, U select or VanGO stores.

Yes, you can pay bills at any of the Circle K, U select or VanGO stores.

No, trading hours may vary. Please visit the website of Circle K, U select or VanGO for details.

A receipt will be given to you after each bill payment transaction.

Please refer to the merchant’s bill statement or contact the merchant directly.

You can settle payment by cash only.

You can choose to pay bill amount in full or part and obtain a receipt as proof of reference.

Yes.

This is a free service. No service fee will be charged for using PPS to settle payment at a merchant’s website.

The information will be directly sent to PPS system. You can refer to the URL displayed on the PPS Payment Page to ensure that you are using a genuine “PPS Shop&Buy” service.

Please bring your ATM card and go to any PPS registration terminal to set up a new PPS Internet Password using the “Change Password” function.

No. For security reason, account registration can only be performed at PPS registration terminals.